Get the right fix — and the right parts — before paying for a service call.
Upload photos of your irrigation, pond, or landscape lighting system. Get a real-person-reviewed diagnosis, specific product and parts recommendations, equipment sizing, and clear next steps for your exact setup.
- Photo diagnosis
- Parts lists
- Product recommendations
- Equipment sizing
- Second opinions
Why Scout is different
More than an answer. A plan.
Generic advice can tell you what might be wrong. Scout helps you figure out what's happening with your actual system — and what to do next.
Photo-based diagnosis
Show us what you're seeing.
Upload photos of your actual irrigation, pond, or landscape lighting system so recommendations are based on your equipment and setup — not a hypothetical example.
Parts & material lists
Know what you need before heading to the store.
Scout can help identify the fittings, valves, solenoids, emitters, pumps, transformers, cable, filters, and other components a repair or project actually requires.
Product recommendations
For your system — not a generic Top 10 list.
Get product recommendations based on your existing equipment, application, measurements, goals, and budget.
Equipment sizing & compatibility
Make sure it actually works together.
Get help with pump sizing, transformer sizing, irrigation flow, filtration, replacement compatibility, and other equipment decisions.
Second opinions
Understand the recommendation before spending the money.
Have a contractor quote, proposed repair, or project plan? Scout can help you understand what's being proposed and whether it makes sense for your system.
Real-person review
Real industry experience behind every answer.
Technology helps us work faster. Every recommendation is reviewed by someone with real industry experience before it reaches you.
What we help with
Not every problem needs a service call.
Irrigation
Diagnose the problem. Get the parts. Fix it right.
- Diagnose valves, wiring, controllers, pressure, and coverage
- Review photos and model numbers
- Build repair parts lists
- Recommend compatible replacement products
- Troubleshoot drip irrigation
- Help with equipment selection and system planning
Common asks: zone won't turn on, brown or dry spots, low pressure, valve won't shut off, controller programming, drip emitters not flowing.
Ponds & Water Features
Stop guessing which pump, filter, or treatment you need.
- Diagnose algae and water-quality problems
- Troubleshoot leaks
- Troubleshoot pumps and filtration
- Size pumps and filtration equipment
- Review existing pond systems
- Recommend compatible equipment and help plan ponds and waterfalls
Common asks: green water, dropping water level, weak waterfall flow, noisy or failing pump, fish stress, winter shutdown.
Landscape Lighting
Find the fault and choose the right equipment.
- Diagnose outages and flickering
- Troubleshoot transformers and connections
- Evaluate voltage drop
- Size transformers
- Recommend fixtures and replacement components
- Review cable layouts and help plan new lighting systems
Common asks: half the lights are out, dim fixtures at the end of the run, transformer keeps tripping, converting halogen to LED.
Parts & products
Know what to buy before you buy it.
A diagnosis is only useful if you know what to do next. Scout can help turn the problem into a practical parts and product plan.
Less guessing. Fewer unnecessary parts. Fewer trips back to the store.
Ask Scout Free“One irrigation zone won't open.”
- The likely cause — solenoid, diaphragm, wiring, or controller
- What to test before replacing anything
- A compatible replacement solenoid, if required
- A diaphragm kit, if appropriate
- Waterproof wire connectors
- The basic tools required
- What you probably don't need to replace
Buying equipment? Ask before you order.
“Which pond pump should I buy?”
- Pond size
- Waterfall width
- Desired flow and appearance
- Elevation
- Plumbing
- Filtration requirements
“Which landscape lighting transformer do I need?”
- Fixture wattage
- Number of fixtures
- Cable distance
- Voltage drop
- Future expansion
“Which sprinkler or nozzle should I use?”
- Available pressure
- Available flow
- Spacing
- Existing equipment
- Coverage requirements
The goal isn't to recommend the most expensive product. It's to recommend the product that makes sense for the system.
Already have a recommendation or quote?
Send Scout the proposed repair, equipment recommendation, contractor quote, or project plan. We'll help you understand what's being proposed, what questions you should ask, and whether the recommendation makes sense for your system — so you can be an informed customer.
Get a second opinionHow it works
Your system, your details, a practical plan.
Technology helps us work faster. Every recommendation is reviewed by someone with real industry experience before it reaches you.
- 01
Show us your system
Upload a wide shot plus close-ups of the equipment, model numbers, or the area that looks off.
- 02
Answer a few guided questions
When it started, what you've tried, and details like pressure, dimensions, or fixture counts.
- 03
Get a diagnosis and a plan
Likely cause, what to test first, the parts you'd need, and whether it's a DIY fix or worth a call — reviewed by someone with real industry experience.
Free Learning Center
Learn it. Fix it. Ask Scout when you're stuck.
Start with our free homeowner guides. If the problem gets more complicated, upload your system and let Scout help you take the next step.
Irrigation Valve Troubleshooting Guide
Won't open, won't close, or leaking? Diagnose the real cause before you replace a $150 valve.
Brown or Dry Patches in Your Lawn? Find the Real Cause
Brown grass rarely means 'water more.' Learn how technicians isolate coverage, soil, and disease issues.
Why Is My Pond Water Green? (And How to Clear It Safely)
Understand the three conditions that fuel algae and how to restore balance without harming fish.
Landscape Lighting Troubleshooting Guide
Off, dim, or flickering? Follow the power from outlet to fixture and find the fault without digging up the yard.
How to Choose the Right Landscape Lighting Transformer
Size transformers the way pros do — total load, 20–30% spare capacity, voltage drop, and a quick sizing cheat sheet.
How to Winterize Your Sprinkler System
Shutoffs, draining, and blowouts explained — including the PSI and CFM details most homeowners get wrong.
Free system health checklists.
Walk your yard with a printable, seasonal checklist for irrigation, ponds, and landscape lighting. Catch small issues before they become expensive service calls — no plan, no payment, just sign in.
Pricing
Start free. Upgrade only if you need more.
Basic is free — ask a question and see what Scout gives you. Guide fixes problems with existing systems. Blueprint plans new projects with confidence.
Before you spend hundreds on a service visit, let Scout take a look. A single contractor call-out typically runs $95–$250 before any repair. A Build answer runs CA$19.99. A month of Guide runs CA$49.99. A Blueprint project runs CA$99.
Plan a new irrigation, pond, water feature, or lighting project with product recommendations, sizing, and design feedback.
Basic
- Photo-based diagnosis
- Clear next steps — DIY or call a pro
- Parts list when relevant
- One active request at a time
Build
- Everything in Basic
- 5 tickets to use across your project
- Priority review
- Parts and product recommendations
Guide
- Unlimited troubleshooting questions
- 30 days of access
- Priority review
- Second opinions on quotes and proposed repairs
Blueprint
- Unlimited project-planning questions
- Priority review
- Product recommendations
- Equipment sizing guidance
- Material recommendations
- Budget planning assistance
- Design feedback
- Review of contractor recommendations & second-opinion guidance
System health checklists are free for everyone. Blueprint is a separate project-planning service — not troubleshooting. Scout assists with product selection, sizing, budgeting, and design decisions but does not produce CAD drawings, construction or permit drawings, engineered or stamped plans, formal designs, or site visits.
Start a request
Show us your system.
Takes about 2 minutes. Add photos, model numbers, and measurements — the more we can see, the more specific the parts and product recommendations.